Business Intelligence Analyst

4 weeks ago

Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time
Business Intelligence Analyst

The Business Intelligence Analyst will play a crucial role in NEC Software Solutions' Product & Proposition team, working on web-based applications supporting our registries and screening business areas. This includes working as part of Agile teams using a user-centred design approach with documented user stories as well as some work under Waterfall methodologies with documented functional specifications.

This role will be responsible for creating clear and concise user stories/functional specifications to accurately reflect the requirements for a given project, documenting detailed information in a manner that is easy to understand. Additionally, the Business Intelligence Analyst will create and manage change requests regarding changes in project scope, learn and understand the business contexts, processes, and protocols that our systems support and deliver for our customers.

The Business Intelligence Analyst will work with internal teams (IT and Business) to ensure smooth knowledge transfer and transition to Business as Usual (BAU) state. They will communicate and collaborate effectively with many different team members across the business and technology areas, develop, optimize, and document business processes, and work closely with developers, architects, other business analysts, and the client's representatives to define the direction, approach, and requirements to project manage design and development.

The role of Business Intelligence Analyst is home-based; however, travel will be required throughout the United Kingdom to liaise with customers as needed.

This is a crucial analysis role that will allow you to enhance your analytical skills and interpret client requirements while building your business domain knowledge. You will take full responsibility for the functionality you document, ensuring that it delivers on the business needs, engages users, and is maintainable and robust.

As a Business Intelligence Analyst, you will contribute to a team-wide process of continual improvement for NEC Software Solutions, and in return, you will be rewarded with a structured career path.

Key Responsibilities:

  • Create clear and concise user stories/functional specifications to accurately reflect the requirements for a given project.
  • Create and manage change requests regarding changes in project scope.
  • Learn and understand the business contexts, processes, and protocols that our systems support and deliver for our customers.
  • Work with internal teams (IT and Business) to ensure smooth knowledge transfer and transition to Business as Usual (BAU) state.
  • Communicate and collaborate effectively with many different team members across the business and technology areas.
  • Develop, optimize, and document business processes.
  • Work closely with developers, architects, other business analysts, and the client's representatives to define the direction, approach, and requirements to project manage design and development.

Requirements:

  • Strong understanding of data modelling and data warehouse concepts.
  • Knowledge of database management systems like SQL Server, MySQL.
  • Ability to write complex SQL queries to extract and manipulate data.
  • Advanced skills in Microsoft Excel, including pivot tables, VLOOKUP, and macros.
  • Familiarity with programming languages like Python or R for data analysis and automation.
  • Understanding of scripting for data processing and transformation.
  • Familiarity with BI tools such as Power BI, Tableau, QlikView, or Looker.
  • Advanced MS Office skills.
  • Confident in building relationships and communicating effectively with senior stakeholders.
  • Statistical, IT, or business-based degree.
  • Basic database/SQL experience.
  • Capability to analyze complex data sets and draw meaningful insights.
  • Use of formal analysis methodology, tools, and techniques (e.g., li>
  • HTML or XML experience.
  • Fluency with the Agile work methodology.
  • An enthusiasm for the use of technology in improving healthcare.

Additional Information:

We are proud of the benefits we offer employees of NEC Software Solutions:

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.li>
  • A fantastic selection of flexible benefits to suit your individual needs.
  • We are an employer who cares, with an invaluable employee assistance programme that can help in every area of your life.

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies.

Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way.

We'd love your help.

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