Business Intelligence Analyst

2 weeks ago

Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time

About the Role

We are seeking a highly skilled Business Intelligence Analyst to join our team at NEC Software Solutions. As a Business Intelligence Analyst, you will play a crucial role in helping us deliver high-quality software solutions to our customers.

Key Responsibilities

  • Create clear and concise user stories and functional specifications to accurately reflect project requirements.
  • Become a Subject Matter Expert on designated product lines.
  • Produce mock-ups and wireframes for review with internal and external stakeholders.
  • Manage change requests related to project scope.
  • Contribute to agreement and sign-off of user stories/specifications with customers.
  • Respond to queries from development and QA teams.
  • Liaise with Product Owners/Managers to ensure requirements align with product strategy.
  • Learn and understand business contexts, processes, and protocols supported by our systems.
  • Work with internal teams to ensure smooth knowledge transfer and transition to Business as Usual (BAU) state.
  • Communicate and collaborate effectively with team members across business and technology areas.
  • Ensure adherence to agreed standards for work undertaken.
  • Attend user group and customer meetings to obtain and respond to feedback.
  • Deliver demonstrations and showcases to customers as required.
  • Develop, optimize, and document business processes.
  • Work closely with developers, architects, other business analysts, and client representatives to define project direction, approach, and requirements.
  • Gather, identify, and document business requirements.

About the Team

You will be part of a dynamic team working on web-based applications supporting our registries and screening business areas. Our team uses Agile methodologies and works closely with customers to deliver high-quality solutions.

Requirements

  • Extensive previous experience in the IT industry or relevant experience within the IT industry, ideally with Health data.
  • Excellent written and verbal communication skills.
  • Ability to deliver in a fast-moving environment with changing priorities.
  • Strong interpersonal/team skills.
  • Strong understanding of data modeling and data warehouse concepts.
  • Knowledge of database management systems like SQL Server, MySQL.
  • Ability to write complex SQL queries to extract and manipulate data.
  • Advanced skills in Microsoft Excel, including pivot tables, VLOOKUP, and macros.
  • Knowledge of Extract, Transform, Load (ETL) processes and tools.
  • Familiarity with programming languages like Python or R for data analysis and automation.
  • Understanding of scripting for data processing and transformation.
  • Familiarity with BI tools such as Power BI, Tableau, QlikView, or Looker.
  • Ability to create dashboards, reports, and visualizations.
  • Advanced MS Office skills.
  • Highly self-motivated with excellent time management and prioritization skills, with a proven ability to work to deadlines.
  • Ability and desire to deliver an excellent level of customer service.
  • Confident in quickly understanding and working with complex datasets.
  • Confident to build relationships and communicate effectively with senior stakeholders.
  • Undaunted when encountering problems or challenges and keen to determine a solution.

What We Offer

We offer a competitive salary, private medical cover, 25 days paid holiday, and a Group Pension Plan with employer contributions. We are an equal opportunities employer and welcome applications from all communities.

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