IT Service Delivery Expert

2 days ago


Exeter, Devon, United Kingdom Met Office Full time

Job Summary

">

As our Lead Applications Operations Engineer, you will be responsible for managing a team of Application/EUC Engineers and Analysts to support our business-facing applications. You will also provide a specialist SME advisory service for our suite of Microsoft & Power Platform Apps.

">

Key Responsibilities

">
  • ">
  • Manage a Team of Application/EUC Engineers and Analysts to support our Business facing applications and provide a specialist SME advisory service for our suite of Microsoft & Power Platform Apps.">
  • Manage relationships with Vendors, Business Owners, and IT colleagues to assure the ROI and effectiveness of the SaaS products supported.">
  • Adhere to Service Management principles and demonstrate knowledge of the lifecycle/capability elements of ITIL.">
  • Develop the team to optimise their performance and deliver great customer service.">
  • Plan, evaluate, and govern best practices for SaaS usage and adoption.">
  • Experience of Microsoft Power Platform suite.">
">

Salary and Benefits

">

Our total reward package includes an outstanding Civil Service pension, Recruitment Retention Allowance (RRA), annual leave, and option to buy or sell up to 5 days per year of annual leave. The salary for this role is up to £63,719 annually.

">

Requirements

">

You must have experience of managing a multi-skilled and agile team, demonstrating how it is developed and well maintained. Excellent communication and documentation skills are also essential.



  • Exeter, Devon, United Kingdom Met Office Full time

    We're seeking a Service Delivery Expert to join our technical services team and contribute to the success of the Met Office.As our Service Delivery Expert, you'll play a key role in ensuring the delivery of high-quality technical services that meet our customers' needs.This is a unique opportunity to work in a dynamic environment where you can grow...


  • Exeter, Devon, United Kingdom Focus Group Full time

    Job SummaryWe are looking for an experienced IT Service Delivery Expert to join our team at Focus Group. The ideal candidate will have a proven track record of delivering high-quality technical support services and a strong understanding of ITIL best practices.This role involves working with our customers to identify and resolve technical issues, as well as...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Service Delivery Expert to join our team at beBee Professionals. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers in Exeter, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding...


  • Exeter, Devon, United Kingdom Grafton Group Full time

    We are seeking a Customer Service Delivery Expert to join our team at Grafton Group. The successful candidate will have excellent communication skills and be able to work effectively in a team.Key responsibilities include:Delivering excellent customer service as part of a teamWorking 37 or more hours per weekIn addition to delivering exceptional customer...


  • Exeter, Devon, United Kingdom Network Plus Services Full time £18

    Delivery Operations ExpertAt Network Plus Services, we are seeking a highly skilled Delivery Operations Expert to join our team. In this role, you will be responsible for managing the day-to-day operations of our transportation services, including scheduling, routing, and logistics.You will work closely with our operations team to ensure the smooth delivery...


  • Exeter, Devon, United Kingdom Network Plus Services Full time

    Job SummaryFreelance Delivery ExpertWe are looking for a skilled and experienced Freelance Delivery Expert to join our team at Network Plus Services. As a key member of our operational team, you will be responsible for delivering materials to work sites across various locations.The ideal candidate will have a strong focus on safety, excellent communication...


  • Exeter, Devon, United Kingdom FedEx Group Full time

    Job Title: Transport Delivery ExpertWe are looking for a Transport Delivery Expert to join our team at FedEx Group in Exeter. As a key member of our team, you will play a crucial role in ensuring timely and secure delivery of parcels and freight to our customers.Key Responsibilities:Collection and delivery of parcels and freight to customersSecurity of...


  • Exeter, Devon, United Kingdom DX Network Services Limited Full time

    Job DetailsWe are looking for a highly motivated Haulage and Delivery Expert to join our team at DX Network Services Limited.The successful candidate will be responsible for managing a fleet of vehicles, ensuring timely and efficient delivery of goods to customers.Key Requirements:C1 or above licence with valid DQC and Tacho cardNo more than 6 points on...


  • Exeter, Devon, United Kingdom March Full time

    We are a dynamic and forward-thinking organisation dedicated to delivering outstanding engineering services to our clients.As an Aftersales Service Engineer at March, you will play a vital role in ensuring the delivery of high-quality services that meet our clients' expectations.Our team is passionate about what we do, and we strive to maintain a culture of...


  • Exeter, Devon, United Kingdom Focus Group Full time

    Focused on delivering exceptional service, Focus Group requires a skilled Technical Support Advisor to join our Data Centre team. As a primary point of contact for customers, you will ensure their needs are met while maintaining high standards of service delivery.Data Centre Operations: Manage equipment, perform networking tasks, and provide basic server and...


  • Exeter, Devon, United Kingdom Royal Mail Full time

    Be a part of Royal Mail Group, the UK's most trusted delivery company, as a Reliable Delivery Expert. This 24-month fixed-term contract offers a guaranteed hourly rate of £12.54 per hour, paid monthly. You'll have the opportunity to increase earning potential with paid overtime and enjoy exclusive discounts on shopping, tech, travel, family days out, gym...


  • Exeter, Devon, United Kingdom Met Office Full time £63,719

    Join us as IT Service Delivery Director at the Met Office and take charge of delivering exceptional IT services to our stakeholders. With a focus on SaaS product development and maintenance, you will lead a team of experts to achieve outstanding results.About the RoleThis is an exciting opportunity to work with a dynamic organisation like the Met Office,...


  • Exeter, Devon, United Kingdom Focus Group Full time

    Focused on delivering exceptional customer experiences, we seek a skilled Technical Support Adviser 2nd Line IT to join our dynamic team in Exeter. As a trusted advisor, you will be responsible for providing expert-level technical support to customers, resolving complex issues efficiently, and collaborating with internal teams to ensure seamless service...


  • Exeter, Devon, United Kingdom Michael Page Full time

    At Michael Page, we are seeking an experienced Accountancy Services Expert to join our team in Exeter. This pivotal role offers a clear opportunity for progression and development within a successful firm.The ideal candidate will be ACA/ACCA qualified or equivalent, with a career background developed within accountancy practice. You will have skills across...


  • Exeter, Devon, United Kingdom Exetertradealuminium Full time

    We're looking for a skilled Warehouse and Delivery Expert to join our team at Exetertradealuminium's production facility.This role offers a chance to build a long-term career in a company that values its employees.Loading completed works onto the delivery vehicle and delivering them safely to customers in the South West.Following strict health and safety...


  • Exeter, Devon, United Kingdom RGB Recruitment Full time

    Job Title: Building Services ExpertCompany Overview:RGB Recruitment is a well-established recruitment agency serving the construction and building services sector. We are partnering with a leading MEP contractor to find a skilled Building Services Expert to join their expanding team.Salary:The annual salary for this position is £67,000, inclusive of a...


  • Exeter, Devon, United Kingdom Arcadis Human Resources Limited Full time

    Technical Expertise RequiredArcadis is looking for a highly skilled Building Services Technical Expert to join our team. This role involves working on high-profile building projects in the Defence sector, which requires existing BPSS clearance or the ability to pass security clearance.As a Technical Expert, you will manage technical aspects of projects, meet...


  • Exeter, Devon, United Kingdom Devon County Council Full time

    About Devon and Somerset Fire and Rescue Service:Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. Our vision is to end preventable fire and rescue emergencies, creating a safer world for everyone.As an ICT Technical Services Manager, you will join our Digital, Data and Technology Department on a...


  • Exeter, Devon, United Kingdom Baker Snell Full time

    Join our Team as a Customer Service Advisor!We're looking for an experienced Customer Service Advisor to join our dynamic team at Baker Snell in Exeter. With a competitive salary of £22,575 per annum, this role offers excellent opportunities for growth and development.As a Customer Service Advisor, you will be responsible for handling customer inquiries,...


  • Exeter, Devon, United Kingdom BCA LOGISTICS LIMITED Full time

    Vehicle Delivery ProfessionalBecome a Self Employed Vehicle Collection and Delivery Driver with BCA Logistics, the UK's leading provider of vehicle remarketing logistics services for the automotive sector.This is an exciting opportunity for individuals who want to earn a competitive salary of around £400 per week by collecting and delivering vehicles on...