IT Specialist
3 days ago
Job Description:
We are seeking an experienced IT specialist to join our team as a technical support expert. This role will involve providing high-quality technical support to our clients, including troubleshooting and resolving IT-related issues.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve IT-related issues, including hardware and software problems
- Install and configure computer systems and software
- Maintain accurate records of client interactions and issue resolutions
- Collaborate with other teams to ensure seamless delivery of services
Requirements:
- 2+ years of experience in IT support or a related field
- Degree in Computer Science or a related field
- Strong knowledge of computer hardware and software
- Excellent communication and problem-solving skills
- Ability to work under pressure and meet deadlines
Benefits:
- Competitive salary: £14.25 per hour PAYE / £18.13 per hour UMB
- Opportunity to work with a reputable and growing organisation
- Full on-site training provided
- Diverse and inclusive team environment
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