IT Specialist

3 days ago


Worcester, Worcestershire, United Kingdom Hays Talent Solutions Full time

Job Description:

We are seeking an experienced IT specialist to join our team as a technical support expert. This role will involve providing high-quality technical support to our clients, including troubleshooting and resolving IT-related issues.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve IT-related issues, including hardware and software problems
  • Install and configure computer systems and software
  • Maintain accurate records of client interactions and issue resolutions
  • Collaborate with other teams to ensure seamless delivery of services

Requirements:

  • 2+ years of experience in IT support or a related field
  • Degree in Computer Science or a related field
  • Strong knowledge of computer hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet deadlines

Benefits:

  • Competitive salary: £14.25 per hour PAYE / £18.13 per hour UMB
  • Opportunity to work with a reputable and growing organisation
  • Full on-site training provided
  • Diverse and inclusive team environment


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