Hotel Operations Manager

4 days ago


Wembley, United Kingdom AccorHotel Full time

We are seeking an exceptional Hotel Operations Manager to join our team at AccorHotel. As a key member of our hospitality staff, you will oversee the daily operations of our Front Office and Group Reservations teams.

In this role, you will be responsible for leading by example, demonstrating enthusiasm and dedication to delivering exceptional guest experiences.

Key Responsibilities:

  • Manage Front Office and Group Reservations teams
  • Lead by example, promoting a positive work environment
  • Ensure seamless delivery of guest services

Requirements:

  • Prior experience as an Assistant Front Office Manager in a 3/4-star hospitality environment
  • Natural leadership skills, motivating and guiding teams to success
  • Exceptional communication skills, engaging with colleagues and guests alike
  • Multitasking, prioritization, and attention to detail under pressure

Salary Estimate: £35,000 - £45,000 per annum, depending on experience



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