Senior Account Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom The Great & The Good Full time
About the Role

We are seeking a highly skilled Senior Account Manager to join our dynamic team at The Great & The Good. As a key member of our client services team, you will be responsible for delivering exceptional client experiences and driving business growth through strategic account management.

Key Responsibilities
  • Develop and maintain strong relationships with clients, understanding their needs and delivering tailored solutions to meet their goals.
  • Lead cross-functional teams to deliver high-quality projects, ensuring timely and within-budget delivery.
  • Conduct research and analysis to identify new business opportunities and develop strategic plans to drive growth.
  • Collaborate with internal stakeholders to ensure seamless project execution and client satisfaction.
  • Manage client feedback and concerns, escalating issues as necessary to ensure resolution.
Requirements
  • Proven experience in account management, preferably in a digital agency environment.
  • Strong understanding of digital marketing and project management principles.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Ability to work independently and as part of a team, with a focus on delivering high-quality results.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
What We Offer
  • Competitive salary and annual performance-related bonus.
  • 25 days holiday per year, plus UK bank holidays.
  • Pension and vitality health insurance.
  • Flexible and remote working as standard.
  • Opportunities for professional development and growth within the company.


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