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Customer Service Representative

2 months ago


Shaftesbury, United Kingdom Recruitment Services UK Full time
About the Role

We are seeking a highly motivated and organized Customer Service Apprentice to join our team at Recruitment Services UK. As a Customer Service Apprentice, you will play a vital role in providing exceptional customer service and administrative support to our clients and internal teams.

Key Responsibilities
  • Provide administrative support to the team, including data entry, filing, and other tasks as required.
  • Assist in covering for other duties as and when required in other areas of the business.
  • Carry out tasks of a similar level of responsibility as may from time to time be reasonably required.
  • Answer department telephones and take messages when necessary for other members of staff.
  • Provide customer service support, including responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
  • Excellent written and verbal communication skills.
  • Grades 4/C in English and Math's at GCSE.
  • Confident with Microsoft Word and Excel.
  • High level of accuracy.
  • Good problem-solving skills.
  • Customer-focused.
  • Ability to work well in a team.
Benefits
  • Competitive hourly rate of £6.40.
  • 24 days holiday plus bank holidays.
  • Auto-enrolment Pension.
  • BUPA healthcare.
  • Accident & Sickness insurance.
  • Life Assurance.
  • Full College funded course with recognized qualification upon completion.
  • Opportunity to become part of the wider team with future progression.