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Customer Service Representative
4 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Shaftesbury Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride.
- Build rapport with customers, ensuring they have a great shopping experience.
- Work collaboratively with colleagues to achieve sales and service targets.
- Be knowledgeable about our products and services, making recommendations to customers.
- Contribute to maintaining a clean and safe store environment.
- Participate in seasonal, community, and charity events, creating a positive and inclusive atmosphere.
What We Offer
- A competitive hourly rate, with opportunities for pay increases.
- A minimum of 16 guaranteed hours per week, with flexibility to work additional hours.
- Access to free wellbeing services, including resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions.
- Uniform provided and policies to support you for all of life's moments, big and small.
Requirements
- A passion for delivering great service and building strong relationships with customers.
- The ability to work well in a team and communicate effectively with colleagues.
- A commitment to maintaining a high level of customer satisfaction and store standards.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please apply today to join our team and contribute to the success of our Shaftesbury Superstore.
