Vice President of Operational Risk Management

3 weeks ago


Brighton, Brighton and Hove, United Kingdom American Express Full time
About the Role

We are seeking a highly skilled Vice President to lead our ICS Control Management Risk ID, Assessment, and Reporting team. As a key member of our International Card Services organization, you will be responsible for identifying, assessing, mitigating, and reporting on Operational Risk within our business processes.

Key Responsibilities
  • Provide additional identification of risks throughout business processes and systems, collaborating with business process owners.
  • Facilitate risk assessments performance, including Process Self Risk Assessments (PRSAs), and further assessments and programs to ensure regulatory and internal standards are met.
  • Lead control monitoring, including supplemental monitoring and proactive communication of key Operational Risk trends, activities, and events to senior management.
  • Proactively identify areas of high-risk for intervention, including conducting independent quality assurance and vertical process reviews.
  • Compile thematic risk reporting to provide actionable insights on current risk levels, emerging trends, and root causes.
  • Categorize controls and map against risks and processes, including cross-BU process-control mapping.
  • Support business units with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG).
  • Champion risk management practices within the business.
  • Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring.
  • Develop risk profiles and maintain an updated risk register.
Requirements
  • 8+ years of experience in operational risk management, with a strong understanding of critical operational risk management lifecycle activities.
  • Excellent project management, communication, and interpersonal skills, with the ability to interact and obtain buy-in from senior business/technical counterparts.
  • Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.
  • Experience within the financial services industry.
  • Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and evaluate risk scenarios effectively.
  • Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds.
Preferred Qualifications
  • Bachelor's Degree in Finance, Business, Risk Management, or a related field; advanced degrees or certifications are advantageous.
  • Experience in at least one of the following areas: risk identification, risk assessment, risk mitigation, control monitoring, or risk reporting.
About American Express

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. Our comprehensive benefits package includes competitive base salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global on-site wellness centers, free and confidential counseling support, and career development and training opportunities.



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