Assistant Retail Team Leader

3 weeks ago


Compton, West Berkshire, United Kingdom Birds Bakery Full time

Birds Bakery is a well-established business with a strong presence in Ashbourne. Our shop at 26 St Johns Street is a hub of activity, offering a wide range of high-quality products and excellent customer service.

About the Job

We are seeking an experienced and motivated individual to support the Shop Manager in all operational aspects of running our shop. As Assistant Shop Manager, you will assume overall responsibility for the success of the shop in your absence.

Main Responsibilities
  • Leadership: Lead and motivate the team to achieve sales targets and improve customer satisfaction.
  • Customer Service: Provide exceptional customer service to all customers, ensuring a positive shopping experience.
  • Store Presentation: Maintain a high standard of store presentation, including visual merchandising and displays.
  • Operations: Ensure compliance with Company policies and operational guidelines.
Working Conditions

The role will involve working 20 hours per week over 3/4 days, Monday to Sunday. You will also be required to work flexible hours to cover for staff holidays, sickness and busy periods.

Requirements
  • Experience: Supervisory experience, preferably in a retail environment.
  • Leadership Skills: Excellent leadership and communication skills.
  • Flexibility: A flexible attitude to working hours.
Benefits
  • Salary: £8-£10 per hour based on experience.
  • Holidays: 4 weeks holiday per year pro rata, increasing incrementally each year to 5 weeks holiday per year pro rata (after 5 years continuous service) plus bank holidays.
  • Staff Discount: Enjoy discounts on our products.


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