Warranty Coordinator

3 weeks ago


Weymouth, Dorset, United Kingdom Airedale Catering Equipment Group Limited TA The Airedale Group Full time
Job Title: Warranty Administrator

We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Airedale Catering Equipment Group Limited T/A The Airedale Group. As a key member of our customer service team, you will be responsible for ensuring seamless communication with clients, managing warranty-related tasks, and maintaining accurate records.

Key Responsibilities:
  • Respond to customer inquiries and resolve warranty-related issues in a timely and professional manner
  • Manage and maintain accurate records of warranty claims, including data entry and database updates
  • Collaborate with internal teams to ensure effective communication and issue resolution
  • Prepare and send invoices and quotations to clients
  • Meet targets set by upper management and contribute to the growth of our customer service team
Requirements:
  • Excellent customer service skills and ability to communicate effectively with clients
  • Strong organizational and time management skills, with attention to detail and ability to prioritize tasks
  • Proficiency in using a PC and relevant software applications
  • Ability to work in a fast-paced environment and adapt to changing priorities
Working Conditions:

This is a full-time, permanent position, working Monday to Friday, 8:30am to 5:00pm. We offer a competitive salary of £23,795.20 per year and opportunities for career progression within our growing company.


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