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CRM & Database Executive

2 months ago

Southampton, Southampton, United Kingdom CV-Library Full time
CRM & Database Executive Opportunity

Salary: £25,000
Working Hours: Monday to Friday, 08:30 - 17:30
Contract: Full-Time | Permanent

We are seeking a highly organized and detail-oriented CRM & Database Executive to join our team. As a key member of our CRM and Contact Centre Team, you will play a crucial role in ensuring the seamless operation of CRM systems and databases.

Key Responsibilities:
  1. Database Management: Ensure the accuracy and timeliness of marketing data, including data extractions, CRM issue management, and GDPR compliance.
  2. Operational Support: Assist in the daily running of the CRM team, resolve customer complaints, and support the implementation of new customer journey processes.
  3. Reporting & Analysis: Contribute to management reports, deliver data extracts for marketing campaigns, and monitor key performance metrics.
  4. Team Coordination: Support team development through reviews, monitoring absence and holidays, and ensuring the smooth operation of the CRM team.
Requirements:
  1. Organizational Skills: Ability to plan, organize, and meet work deadlines efficiently.
  2. Attention to Detail: A keen eye for accuracy in data management and reporting.
  3. Adaptability: Capable of reacting positively to changes in the market and organizational structure.

If you are a motivated and detail-oriented individual with excellent organizational skills, please contact us to discuss this exciting opportunity.