Customer Experience Manager

2 weeks ago

Sheffield, Sheffield, United Kingdom Core Group Full time

Customer Experience Manager

**Job Summary:**

We are seeking a highly skilled Customer Experience Manager to join our team at Core Group. As a key member of our team, you will be responsible for building and maintaining positive relationships with customers, enhancing their experiences in the dynamic fields of restoration and construction.

**Key Responsibilities:**

* Develop and implement effective customer relationship management strategies to drive customer satisfaction and loyalty
* Collaborate with cross-functional teams to identify and address customer needs and concerns
* Analyze customer feedback and data to inform business decisions and improve customer experiences
* Provide exceptional customer service and support to ensure customer satisfaction

**Requirements:**

* Managerial experience in customer service or administration
* Strong communication and interpersonal skills
* Ability to analyze data and make informed business decisions
* Experience with customer relationship management software and tools

**How to Apply:**

If you are a motivated and experienced professional looking to make a positive impact on customer experiences, please submit your application to us. We look forward to hearing from you.

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