Assistant Optician

6 days ago


Tonbridge, Kent, United Kingdom Health Care Personnel Full time
Job Overview

We are seeking a dynamic and customer-oriented Optical Assistant to join our team at Health Care Personnel. This is a fantastic opportunity for someone looking to launch or further their career in the optical industry.

In this role, you will be responsible for providing exceptional customer service, working closely with our optometrists and technicians to deliver high-quality care. You will also be expected to maintain accurate records, order prescription glasses and contact lenses, and make adjustments to frames as needed.

The ideal candidate will have previous experience working in an opticians, possess excellent communication skills, and be able to work well as part of a team. They will also be enthusiastic, willing to learn, and able to provide top-notch customer service.

We offer a competitive salary, ranging from £23,000 per year, and a range of benefits, including a company pension, employee discount, sick pay, and store discount.

If you are a motivated and dedicated individual looking for a rewarding career in the optical industry, we encourage you to apply.
Key Responsibilities

  1. Deliver exceptional customer service, ensuring a positive experience for all patients
  2. Work closely with optometrists and technicians to deliver high-quality care
  3. Maintain accurate records, including patient information and prescription details
  4. Order prescription glasses and contact lenses, ensuring timely delivery
  5. Make adjustments to frames as needed, ensuring a perfect fit
  6. Carry out pre-screening tests, under supervision
  7. Explain offers and products to customers, promoting sales and revenue growth
  8. Take payments from customers, handling transactions efficiently
Qualifications and Experience
  • 1 year's experience working in an opticians (required)
  • Good understanding of English and Maths
  • Basic IT skills required
  • Relevant experience in a customer service or retail role advantageous


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