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Contract Support Specialist

1 month ago

Woking, Surrey, United Kingdom Chameleon IT Solutions Limited Full time
Job Title: Contract 2nd Line Desktop and End User Support Engineer

We are seeking an experienced Contract 2nd Line Desktop and End User Support Engineer to join our team at Chameleon IT Solutions Limited. The successful candidate will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide 2nd line technical support to clients via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues with desktop hardware and software
  • Configure and deploy new hardware and software
  • Work with clients to identify and implement solutions to improve their IT systems
Requirements:
  • Minimum 3 years of commercial 1st/2nd line support experience
  • Working knowledge of Microsoft Windows o/s (Windows 10/11), desktop hardware architecture, and application deployment via Endpoint Central/Intune
  • Experience with Microsoft Office suite, Office 365, Teams, Exchange Online, OneDrive, and SharePoint
  • Active Directory user administration and MFA user administration
Desirable Skills:
  • Some knowledge/experience with servers and networking equipment

This is a contract role, initially based in Woking and will move to Weybridge after 3 months. We are looking for a highly skilled and experienced individual who can provide excellent technical support to our clients.