Hotel Operations Manager

3 days ago


Poole, Poole, United Kingdom Travelodge Hotels Limited Full time

We're seeking an experienced Assistant Hotel Manager to join our team at Travelodge Hotels Limited. As a key leader, you'll be responsible for driving business results and delivering exceptional customer experiences.

The successful candidate will possess strong leadership skills, with experience managing teams in a fast-paced service industry. You'll be results-driven, with a focus on achieving KPI targets and improving operational efficiency.

  • Develop and implement strategies to improve team performance and drive business results
  • Lead by example, demonstrating a passion for delivering exceptional customer experiences
  • Collaborate with colleagues to identify areas for improvement and develop targeted action plans
  • Maintain high standards of food preparation and presentation (if working in a Bar Cafe hotel)
  • Maximize food and beverage sales through effective cross-selling and upselling techniques (if working in a Bar Cafe hotel)
About Travelodge

Travelodge is a leading hospitality brand with over 600 hotels across the UK, Spain, and Ireland. We're committed to delivering exceptional customer experiences and providing unbeatable value.

As a key member of our hotel team, you'll enjoy a competitive salary and benefits package, including:

  • $27,000 per year (dependent on experience)
  • Annual bonus up to 13% by achieving KPI targets
  • Flexible and part-time working hours
  • 50% discount on rooms, plus food and soft drinks
  • Discounts for friends and family on thousands of rooms at $14.99
  • $50 voucher on each work anniversary
  • 28 days annual leave, plus additional holiday with each year of service (capped after 5 years)
  • High street retailer and mobile phone discounts
  • Pension scheme totaling 8% (employer contribution 3%)


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