Senior ServiceNow Technical Specialist

3 weeks ago


Leeds, Leeds, United Kingdom Mastek Full time
Job Description

Mastek UK is seeking a talented ServiceNow Senior Developer to join its team. The successful candidate will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that align with our customers' business strategies.

The ideal candidate will have a strong understanding of ServiceNow modules such as ITSM, PA, CSDM, CMDB, Employee Centre, and Integration Hub. They will also be able to commute to our central Leeds office.

About the Role

  • Design, develop, and implement ServiceNow solutions, including custom applications, integrations, and flows.
  • Configure, support, and maintain core applications such as ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre, and Integration Hub.

Responsibilities

  • Serve as a technical lead providing guidance and best practices.
  • Collaborate with stakeholders to gather and analyse requirements, translating and documenting these into effective ServiceNow solutions.
  • Work with cross-functional teams to ensure seamless integration and delivery of end-to-end solutions.

Requirements

  • A minimum of 4 years of experience as a ServiceNow Developer, with at least 2 years in a senior or lead developer role.
  • Extensive experience with ServiceNow development, including scripting (JavaScript, Glide).
  • Good understanding of ServiceNow out-of-the-box architecture.
  • Proven experience in developing and implementing innovative solutions on the ServiceNow platform, driving thought leadership.
  • Excellent analytical and problem-solving skills, with a strong attention to detail.
  • Effective communication and interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments.
  • ServiceNow Certified System Administrator (CSA) certification is required.
  • ITIL v4 qualified.

Salary: £60,000 - £80,000 per annum



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