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DigiGo Driver

1 month ago

Braintree, Essex, United Kingdom Essex County Council Full time

About the Role

We are seeking a DigiGo Driver to join our team, providing a personable, dependable, and friendly transport service to our passengers.

Key Responsibilities

  • Log in and follow instructions from the digital app for navigation and passenger information.
  • Perform daily checks on your vehicle for safety, cleanliness, and roadworthiness.
  • Engage with passengers, ensuring a safe and comfortable journey.
  • Be the first point of contact, resolving queries or concerns whenever possible.
  • Take responsibility for passenger safety, including equipment securing and seatbelt usage.
  • Communicate effectively with your line manager for swift issue resolution.

Requirements

  • Hold a valid driving license with a D1 entitlement.
  • Experience working with diverse customer backgrounds and needs.
  • Adaptable and flexible with a calm and professional approach.
  • Ability to work in a timely manner.
  • Proficient in using smartphones and/or tablets.
  • Ability to follow navigation and other instructions from the digital app.
  • Excellent communication and social skills in a customer-based setting.

What We Offer

  • A competitive salary and 10% flat rate allowance.
  • The opportunity to work in a dynamic and innovative team.
  • Training and development opportunities to enhance your skills and knowledge.

About Us

Essex County Council is a Disability Confident Leader and committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job.

We are also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.