Digigo Driver

5 months ago

Braintree, United Kingdom Essex County Council Full time

**DigiGo Driver**

Permanent, Part Time

Up to £23,344 per annum (FTE)

Location: Braintree and surrounding areas

Working Style: Operational field-based worker

**Join the Future of Transport with DigiGo**

Are you ready to embark on a journey into the future of public transport? DigiGo, Essex's premier, on-demand shared public transport service, is on the lookout for enthusiastic and caring individuals to join our team of DigiGo Drivers.

We are recruiting for multiple part time positions on both morning and afternoon shifts. Part time positions for working 19.6 hours per week including one full weekend and one Saturday and one Sunday out of every 6 weeks rolling rota. The pro rata salary for this role is £12,366 per annum. You will also received a 10% flat rate allowance on top of your salary.

**Why DigiGo?**
- DigiGo offers a revolutionary on-demand and pre-bookable travel experience in Essex.
- No fixed route or timetable—putting passengers in control of their journey.
- Booked seamlessly through the TravelEssex app for convenience and ease.

**What You'll Do**
- Fulfil a vital role in high-profile schemes, providing a personable, dependable, and friendly transport service.
- Drive our brand new, electric minibuses, contributing to a sustainable future.
- Get to know your passengers—from students to commuters, older individuals, and those with disabilities.
- Navigate through diverse landscapes, from suburban areas to scenic rural Essex countryside.

To find out more about the service, please visit: DigiGo

**Your Responsibilities**
- Log in and follow instructions from the digital app for navigation and passenger information.
- Perform daily checks on your vehicle for safety, cleanliness, and roadworthiness.
- Engage with passengers, ensuring a safe and comfortable journey.
- Be the first point of contact, resolving queries or concerns whenever possible.
- Take responsibility for passenger safety, including equipment securing and seatbelt usage.
- Communicate effectively with your line manager for swift issue resolution.

**What We're Looking For**
- Hold a valid driving license with a D1 entitlement—essential for the role.
- Experience working with diverse customer backgrounds and needs.
- Adaptable and flexible with a calm and professional approach.
- Ability to work in a timely manner.
- Proficient in using smartphones and/or tablets.
- Ability to follow navigation and other instructions from the digital app.
- Excellent communication and social skills in a customer-based setting.

Make your mark on the road - Drive with DigiGo

**If successful, you will require**
- An enhanced DBS check
- To undertake training in the use of a specific digital app that is integral to the service
- To undertake mandatory training; including MiDAS
- Undertake an Essex County Council Driver’s assessment.

To read more about us please visit: Climate, Environment and Customer Services

**Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.**

**Why Essex?**

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

**What you should do next**

**Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.**

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here.

Follow us on Facebook ,Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

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