Customer Service Team Member

3 days ago


Southampton, Southampton, United Kingdom Cardsdirect Full time
As a Customer Service Team Member at Cardsdirect, you will be responsible for providing exceptional customer service, working efficiently during peak periods, and maintaining a high level of product knowledge. You will be a key member of our sales team, playing a crucial role in ensuring a seamless shopping experience for our customers.

The ideal candidate will have previous experience in a retail environment, with excellent communication skills and a strong attention to detail. You will also be required to work flexibly, including evenings, weekends, and bank holidays.

The salary for this role is £13-16 per hour (dependent on experience), and we offer a range of benefits, including a 15% colleague discount and opportunities for permanent team membership. If you are a driven and enthusiastic individual who is passionate about delivering exceptional customer service, please apply for this exciting opportunity.

Key Responsibilities:
• Provide exceptional customer service
• Work efficiently during peak periods
• Maintain high levels of product knowledge
• Meet sales targets and contribute to the overall success of the team
• Collaborate with colleagues to achieve common goals
• Maintain a safe and secure working environment

Requirements:
• Previous experience in a retail environment
• Excellent communication skills
• Strong attention to detail
• Ability to work flexibly, including evenings, weekends, and bank holidays

Salary: £13-16 per hour (dependent on experience)

Benefits:
• 15% colleague discount
• Opportunities for permanent team membership

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