Product Pre Sales Engineer
3 weeks ago
Job Title: Product Pre Sales Engineer
We are seeking a highly motivated and experienced Product Pre Sales Engineer to join our team at Dahua UK & Ireland. As a Product Pre Sales Engineer, you will play a key role in delivering exceptional customer service and supporting our sales staff with product knowledge and expertise.
The successful candidate will have experience in managing multiple products and initiatives simultaneously, with strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products.
Key Responsibilities:
- Provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products, and working with sales staff for sales targets.
- Define and manage a product roadmap balancing delivery with value and aligned to the organizational strategy.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Liaise with customers to collect product reviews, pro-actively contribute to the continuous improvement of technology processes through identifying customer feedback for improvement and implementing changes to product manager.
- Helping customers prepare tender documents and making tenders to the required standards. Actively assist our business partners such as distributors and resellers in Brand promotion, cooperating with the Dahua Marketing Team about promotional materials for customers to develop the company's business. Such as Trade shows, Tech Day Open Day, etc.
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting, and doing integration with third-party companies.
Salary: £60,000 - £80,000 per annum (dependent on experience)
Benefits:
- A competitive salary and benefits package
- Ongoing professional development and training opportunities
- A collaborative and supportive team environment
- The opportunity to work with a leading brand in the security industry
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