Abuse Support Helpline Coordinator
1 week ago
About the Role:
As a DV Support Worker, you will be a vital part of our team providing support and guidance to individuals affected by domestic violence and abuse. You will be the first point of contact for many callers, offering a reassuring and non-judgmental listening ear.
Key Responsibilities:
- Provide emotional support and guidance to callers via our helpline
- Assess caller needs and provide relevant information and resources
- Work collaboratively with other teams to ensure a comprehensive support service
- Participate in training and development opportunities to enhance skills and knowledge
Requirements:
- Understanding of domestic violence and abuse
- Ability to work in a fast-paced, stressful environment
- Commitment to diversity and inclusion
- Excellent communication and interpersonal skills
What We Offer:
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- The chance to make a real difference in the lives of others
About Us:
Leeds City Council is committed to providing a comprehensive support service for individuals affected by domestic violence and abuse. We are a diverse and inclusive organization, and we welcome applications from all sections of the community.
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