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Licensing Officer

2 months ago

Bradford, Bradford, United Kingdom Bradford Council Full time

Job Summary

We are seeking a highly skilled and experienced Licensing Officer to join our team at Bradford Council. As a key member of our Licensing Department, you will be responsible for administering HC/PH licence applications in accordance with relevant statutory provisions and the Council's policies and procedures.

Key Responsibilities

  • Provide exceptional customer service, maintaining a polite and professional manner at all times.
  • Communicate complex matters in a clear and concise manner, both verbally and in writing.
  • Verify documents and applications against established guidelines and procedures.
  • Exercise attention to detail in all aspects of work.
  • Interrogate and maintain a range of information systems and databases, completing enquiries as appropriate.
  • Utilize a wide range of IT packages, including management information systems.
  • Apply licensing legislation and policy in a fair and proportionate manner.

Requirements

  • Excellent customer service skills.
  • Ability to communicate complex matters effectively.
  • Attention to detail and ability to verify documents.
  • Competency in IT packages, including management information systems.
  • Knowledge of licensing legislation and policy.

Working Arrangements

This is a permanent position, working 37 hours per week. You will be based at Shearbridge Depot, with hybrid working arrangements when established in the role.