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IT Systems Assistant
2 months ago
We are seeking a highly skilled Technical Systems Administrator to join our team in Luton. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our internal infrastructure and managed services.
Key Responsibilities:- Provide technical support for server and network operations, including troubleshooting and resolving issues.
- Commission and deploy new server and network hardware, ensuring seamless integration with existing systems.
- Maintain and update software applications, including email, proxy/web services, and security systems.
- Assist with routine maintenance processes, such as patching, software updates, and anti-virus maintenance.
- Manage workload and provide responses to end-users through an internal call management system.
- Provide technical support for other departments, including client services and service delivery teams.
- Ensure the completion of managed service scheduled tasks, as defined within service level agreements.
- Provide 3rd line assistance for high-priority issues, ensuring minimal disruption to our services.
- Significant experience designing and configuring networks, including VLANs, routing, and switch configuration.
- Good experience of setting up and managing modern Hyper-V clusters, including switch embedded teaming and virtual networking.
- Experience of Office365 cloud configuration and management.
- Experience with Microsoft Azure configuration and management.
- Experience managing Microsoft Active Directory users, groups, and computers.
- Experience troubleshooting network issues and managing backup processes.
- Ability to work out of hours when necessary.
- A minimum of 5 years relevant experience.
- Experience of Powershell scripting.
- Experience creating network diagrams and other IT documentation.
- Understanding of ISO27001 security standards and operational guidelines.
- Experience setting up and troubleshooting Group Policy.
- Experience of VMware vSphere management.
- Veeam Backup and Replication.
- Microsoft Sharepoint implementation and management.
- Experience of using ticketing systems.
- SAN and NAS maintenance.
- Juniper and Extreme Networks configuration experience.
We are looking for a skilled and experienced Technical Systems Administrator to join our team. If you have a passion for IT and a desire to work in a fast-paced environment, we would love to hear from you.
We offer a hybrid working policy, allowing for a minimum of 1 day a week working in the office and the remainder working remotely. Our team is busy and demanding, and we need someone who can handle multiple work streams and communicate effectively with staff of all technical levels.
We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates with diverse backgrounds and experiences.
