Education Technology Specialist
2 days ago
We are seeking a skilled IT Field Engineer to join our team at Computeam, a leading education technology provider. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our clients across the UK.
This is a fantastic opportunity to work with a dynamic and growing company that is passionate about improving education outcomes using technology. If you have a good understanding of IT systems and are able to communicate complex technical concepts to clients in a clear and concise manner, we would love to hear from you.
Responsibilities
- Provide on-site and off-site technical support to our clients, including troubleshooting and resolving technical issues.
- Collaborate with our project managers to share knowledge and best practices related to school technical infrastructures and systems.
- Develop strong working relationships with clients and colleagues at all levels of seniority.
- Communicate effectively with clients in non-technical terms to fully support their IT use and engagement.
Requirements
- At least 3 years' experience in IT support or consultancy services, ideally in the Education or Public Sectors.
- Working knowledge of firewalls, Windows AD, Azure AD, MS Intune device management.
- MS Office 365, Teams, SharePoint, OneDrive.
- MS Server build knowledge and hands-on experience.
Benefits
- A competitive salary of £24,000 - £30,000 per annum (full-time).
- Mileage expenses reimbursement (own car essential and full driving licence).
- Laptop and phone provided.
- Hours: 40 per week between 8am and 5pm.
- Days: Monday – Friday only.
- Where: Mostly on-site at schools and some work from home.
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