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Seasonal Team Leader

2 months ago

Aberdeen, Aberdeen City, United Kingdom Lush Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Team Leader. As a key member of our retail team, you will be responsible for delivering exceptional customer service and leading a team of sales associates to achieve sales targets and provide an outstanding shopping experience.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Team Leadership: Lead and motivate a team of sales associates to achieve sales targets, provide coaching and feedback, and ensure a positive and productive work environment.
  • Store Operations: Assist with store opening and closing procedures, maintain a clean and organized store environment, and ensure that all sales and customer service standards are met.
  • Inventory Management: Assist with inventory management, including receiving and processing shipments, and maintaining accurate inventory records.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless communication and collaboration.
Requirements
  • Customer Service: Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Leadership: Proven leadership skills, with the ability to motivate and lead a team to achieve sales targets and provide an outstanding shopping experience.
  • Communication: Excellent communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and supportive attitude.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within the company.
  • Team Environment: A positive and supportive team environment, with a focus on customer satisfaction and sales growth.