Glasgow Customer Experience Representative

5 days ago


Glasgow, Glasgow City, United Kingdom Level X Full time

About Us

Level X is the fastest growing and market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X, and Gutterball. We offer a unique activity-packed experience featuring highly attractive bowling lanes, arcades, ping-pong, e-darts, virtual reality, karting, and more.

We're Looking for You

We seek creative, passionate, and exciting individuals to enhance our guest experience. As a representative of Level X, you'll contribute to making our atmosphere truly unforgettable. This festive season, we invite applicants for fixed-term contracts to join us in delivering exceptional experiences for our guests.

The Role

  • Your primary responsibility will be to ensure our guests have an immaculate journey from start to finish, providing excellent service throughout their visit.
  • You'll serve as the port of call for our guests, handling check-ins, serving cocktails, and maintaining cleanliness standards.
  • We aim to create a fully immersive experience, ensuring every guest feels valued and entertained.
  • As a representative of Level X, you'll embody our brand values and immerse yourself in the amazing atmosphere of our venues.

What We Offer

Upon joining Level X, you'll undergo comprehensive training, covering our brand standards and core procedures. We pride ourselves on promoting progression from within, so we encourage you to grow and develop your skills with us. Our benefits include:

  • Free access to bowling and activities for you and up to three others during off-peak hours.
  • A 25% discount on food and drink purchases.
  • Prominent participation in various social activities throughout the year through our team social calendar.
  • Involvement in our Monday bowling club.
  • An annual team awards party celebrating your achievements.
  • Access to our team wellbeing app, supporting mental health awareness and overall wellbeing.
  • Early access to a portion of your salary through Wagestream, offering numerous other benefits and savings opportunities.

Requirements and Eligibility

To be considered, applicants must possess fluency in written and spoken English and hold the necessary qualifications to work in the UK.

Estimated Salary: £10.42 - £11.44 per hour.



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