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Starbucks Shift Supervisor

2 months ago

Bardon Mill, Northumberland, United Kingdom EG Group Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Supervisor to join our EG Group team as a Starbucks Shift Supervisor. As a key member of our store management team, you will be responsible for leading and motivating a team of baristas to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless operations and customer satisfaction.
  • Lead and engage the team to promote sales, increase profitability, and maintain high standards of store cleanliness and customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the Management team to achieve business objectives and implement company policies.
  • Ensure compliance with health and safety regulations and maintain a safe working environment.

Requirements:

  • Previous supervisory experience in a fast-paced retail or hospitality environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work flexible hours, including evenings and weekends.
  • High school diploma or equivalent required; degree in business or related field preferred.

Benefits:

  • Competitive hourly rate.
  • Quarterly bonus incentive.
  • Free on-shift beverage.
  • Discounts on food, drinks, and merchandise.
  • Access to virtual GP and wellbeing service.
  • Employee assistance program.
  • Recognition rewards.
  • Learning and development opportunities.
  • Work anniversary awards.
  • Compassionate leave.
  • EG Cares benefits and rewards platform.

About EG Group:

EG Group is a leading international convenience retail and foodservice company, operating over 5,000 stores across the globe. We are committed to delivering exceptional customer service and driving sales growth through innovative retailing and operational excellence.