Domestic Appliance Service Technician

1 week ago

Bournemouth, Bournemouth, United Kingdom Pacifica Full time

About Pacifica

Pacifica is a leading provider of outsourced support and repair services for domestic appliances.

We employ over 250 fully qualified engineers, who repair over 350,000 appliances every year, striving to create a sustainable future.

As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.

Our Purpose

We exist to keep households running while protecting the environment.

Our Vision

We are proud to care for our customers' appliances for a more sustainable world.

About the Role

As an experienced field-based domestic appliance engineer, you will be provided with the tools to succeed.

Our field community of employed engineers share best practices and work together to deliver service excellence for every customer.

Every day, you will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams.

You'll work collaboratively with our teams to deliver a first-class service to our customers, be a good communicator with a can-do attitude, enthusiasm for problem-solving, and the passion to repair our customers' appliances first time.

You must have a minimum of 2 years' experience in the white goods repair sector and have up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.

What We Offer

We provide a competitive salary with quarterly wage increases based on performance, up to a maximum of £50,000 per annum, a bonus scheme, and a range of benefits, including a company van, fuel card, uniform, specialist tools, mobile tablet, and PPE.

We also offer a company pension scheme, private van use, up to 33 days annual holiday allowance, wellbeing, and fantastic work-life balance.

Our Values

We recognize the value our people bring and consistently improve and invest in specialized manufacturer training, appliance test equipment, engineer PPE, and bespoke in-house engineer service software.

We operate a City and Guilds Assured Training scheme, which provides product upskilling, enabling you to expand your skill set.

Specialized Manufacturer Training is available from leading appliance brands, and our planning team ensures your day is efficient and easy to navigate.

We also offer pre-ordering software, field and office-based support, and a range of benefits to support your career and wellbeing.

Join Our Team

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