Domestic Appliance Engineer

3 weeks ago

Bournemouth, Bournemouth, United Kingdom Pacifica Full time

About Pacifica

Pacifica is a leading provider of outsourced support and repair services for domestic appliances. With a team of over 250 fully qualified engineers, we repair over 350,000 appliances every year, striving for a sustainable future as a Carbon Neutral Company.

Our Purpose

We exist to keep households running while protecting the environment.

Our Vision

We are proud to care for our customers' appliances for a more sustainable world.

About the Role

As an experienced field-based domestic appliance engineer, you will be equipped with the tools to succeed. Our field community of employed engineers share best practices and work together to deliver service excellence for every customer. You will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams.

Key Responsibilities

  • Diagnose and resolve issues with domestic appliances
  • Work collaboratively with our teams to deliver a first-class service to our customers
  • Communicate effectively with customers and colleagues
  • Have a can-do attitude, enthusiasm for problem-solving, and a passion for repairing appliances first time
  • Hold a minimum of 2 years' experience in the white goods repair sector
  • Have up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers

What We Offer

We provide a competitive salary with quarterly wage increases based on performance, a bonus scheme, and a range of benefits, including a company van, fuel card, uniform, specialist tools, mobile tablet, and PPE. We also offer a company pension scheme, private van use (optional), up to 33 days annual holiday allowance, and excellent opportunities for progression and promotion within our business.

Working with Us

We work with a small selection of the world's leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona. If you have what it takes to join our team, we'd love to hear from you.

Requirements

  • Hold a full UK Manual Driving Licence with no more than 6 points

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