Software Support Analyst

3 days ago


Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

Interface Recruitment UK is seeking a skilled Software Support Analyst to join their dynamic team in Leeds. As a key member of the Support Team, you will play a crucial role in delivering exceptional customer service and technical support to clients.

The successful candidate will have previous experience in an IT/Software helpdesk role, with excellent written communication, problem-solving, time management/self-organisation, and commercial awareness skills. You will be able to pick up new skills quickly and work in a fast-moving, demanding environment.

The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience. This is a great opportunity to develop your career in data and analytics, with access to training and development programs.

About the Role
  • Manage the support helpdesk at all times, ensuring calls are dealt with swiftly and professionally
  • Learn, install, and configure Analytics software
  • Prioritise and manage multiple open cases simultaneously


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