Retail Operations Manager
1 month ago
As a key member of our retail team, you will play a vital role in driving the success of our charity shops. With a focus on delivering exceptional customer service and leading a team of dedicated volunteers, you will be responsible for managing every aspect of the shop, from stock generation to business development.
Key Responsibilities:
- Managing the day-to-day operations of the shop, including stock management, pricing, and retail gift aid
- Leading and inspiring a team of volunteers to achieve sales targets and drive business growth
- Developing and implementing business plans to increase sales and revenue
- Building relationships with local communities and stakeholders to promote the charity and its work
Requirements:
- Experience in retail management, preferably in the charity sector
- Strong leadership and communication skills
- Ability to work independently and as part of a team
- Passion for delivering exceptional customer service and driving business growth
At Hospice of the Good Shepherd, we are committed to providing a supportive and inclusive work environment. If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you.
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