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Retail Operations Manager

1 month ago

Chester, Cheshire, United Kingdom Hospice of the Good Shepherd Full time

Key Responsibilities:

As a Retail Operations Manager at Hospice of the Good Shepherd, you will be responsible for managing every aspect of our charity shops, including increasing stock generation, maximizing opportunities such as retail gift aid, pricing, and reviewing suitability of incoming donations.

Leading a Team:

You will lead, inspire, and engage a team of dedicated volunteers, helping to grow the team and ensure the day-to-day operational success of the shop.

Business Development:

You will have targets to ensure we grow, playing an active part in the community and engaging with our Fundraising team to make us everyone's first choice when fundraising or donating.

Requirements:

You will have had some experience working in the retail sector and preferably in the charity sector, with a passion for delivering exceptional customer service, being target driven, and inspiring a team.