Bar Team Member

4 weeks ago


Crawley, West Sussex, United Kingdom Hall & Woodhouse Ltd Full time
Join Our Team at the Black Swan

We are seeking a skilled and enthusiastic Bar & Waiting Team Member to join our team at the Black Swan, a prestigious pub located in a beautiful setting. As a member of our team, you will be responsible for providing exceptional customer service, managing the bar and waiting areas, and contributing to the overall success of our business.

Your Benefits
  • A competitive hourly rate of 12.00
  • A share of tips and rewards for excellent performance
  • Consistent hours in a fun and dynamic work environment
  • A comprehensive package of lifestyle benefits, including 70% off meals on duty
  • The opportunity to work in a Times Top 100 employer and develop your skills in a supportive team
About the Role

We are looking for a motivated and friendly individual who is passionate about delivering exceptional customer service. As a Bar & Waiting Team Member, you will be responsible for:

  • Managing the bar and waiting areas, ensuring a high level of cleanliness and organization
  • Providing exceptional customer service, responding to customer queries and resolving any issues promptly
  • Working collaboratively with the team to achieve sales targets and improve customer satisfaction
  • Participating in ongoing training and development to enhance your skills and knowledge
Requirements
  • Aged 18+ as you will be required to serve alcohol unsupervised
  • Well-presented and a confident communicator with an eye for detail
  • Committed to achieving success as part of a team
  • Determined to provide the best possible experience for our guests
  • Able to reliably manage the commute

Previous experience and knowledge of bar & waiting in hospitality operations with a busy food profile is an advantage.


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