Technical IT Consultant

1 week ago


London, Greater London, United Kingdom Waterstons Limited Full time
About Us

We are a reputable IT and business advisory consultancy that prioritizes forging long-term partnerships with businesses across the UK and beyond.

Compensation Package

A competitive salary of £45,000 per annum reflects our commitment to rewarding our team members for their hard work and dedication.

Job Description
  • We offer a range of technical services to various sectors, including higher education, social housing, manufacturing, and more. Our clients come from diverse backgrounds and industries, just like our people.
  • As a member of our Managed Services team, you will gain experience in four main technical functions through a four-month rotation period.
Key Responsibilities
  • You will be contactable over the phone or email to resolve technical challenges for our clients. We prioritize fixing issues permanently and empower you to own end-to-end troubleshooting and resolution processes.
  • In the Managed IT Monitoring and Management team, you will learn how to detect, investigate, and solve performance and capacity issues before they cause downtime for our clients.
  • You will develop a deep understanding of backup systems, tools, and technologies, as well as staying up to date with industry trends and best practices in backup and data protection.
  • In the IT Service Delivery team, you will gain the skills to identify potential risks, conduct in-depth investigations, and present your findings to drive continuous improvement in our clients' IT infrastructure.
Benefits
  • Flexible and remote working arrangements.
  • Gym and retail discounts.
  • Private medical insurance.

We value diversity, equality, and inclusion and encourage everyone to bring their whole selves to work. We believe that a company that works to truly embrace and value diversity is a better place to work.



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