Workshop Engineer
1 month ago
As a Workshop Engineer at Rosscare, you will play a crucial role in ensuring the smooth operation of our wheelchair repair and maintenance services. Your primary responsibility will be to conduct repairs, servicing, and maintenance of wheelchairs in our Ashford workshop, following the instructions of the Service Centre Manager, Warehouse Supervisor, or Line Manager.
Main Duties and Responsibilities:
Workshop Service:- Conduct repairs, servicing, and maintenance of wheelchairs, adhering to the company's operational procedures and infection control policy.
- Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
- Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
- Assist in clinical appointments with Healthcare professionals for any repairs and servicing requirements.
- Undertake Admin duties as required.
- Ensure all parts used are allocated from Stores through the Stores process.
- Strict adherence to Rosscare's operational procedures.
- Adhere to the House Keeping procedure in accordance with the RCQP.
- Maintain a professional approach in all aspects of the role at all times, including appearance, paperwork, power tools, and workbench station.
- Do the job right, on time, every time.
- To be fully accountable for all aspects of your role.
- Stocktake to assist with annual and interim stocktakes as required.
- Communicate effectively with all Customers at all times and inform them of relevant additional services from Rosscare as appropriate.
- Perform duties according to all Company policies, procedures, and instructions.
Key Performance Indicators:
Person Required:
Skills:
- Organised and able to work to a plan.
- Must be able to fault find.
- Neat and tidy writing.
Knowledge:
- Background and experience in mechanical or electrical engineering.
Qualifications:
- Full Driving Licence (Not essential).
- Ideally qualified to GCSE level / NVQ level 1 or equivalent.
- Satisfactory enhanced DBS disclosure.
Other:
- Training will be provided on wheelchair engineering.
- Trustworthy and possess a clean or appropriate DBS record.
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