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Customer Service Representative

2 months ago

Midlothian, United Kingdom Search Full time

Job Summary:

We are seeking a highly skilled and customer-focused Arabic Language Support Specialist to join our team at Search. As a Global Customer Experience Agent, you will play a critical role in delivering exceptional customer service to our clients from around the world.

Key Responsibilities:

  • Provide high-quality customer support to clients in Arabic and English
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to ensure seamless customer experiences
  • Develop and maintain a deep understanding of our clients' needs and preferences
  • Contribute to the development of new customer service strategies and initiatives

Requirements:

  • Fluency in Arabic and English
  • Proven track record of delivering exceptional customer service
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including mornings and afternoons

What We Offer:

  • A competitive salary of up to £25,000
  • A generous holiday allowance of 32 days per year
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants.