Retail Sales Associate
4 days ago
We're seeking a Retail Sales Associate to join our team at Marks & Spencer's Forestside Belfast store. As a key member of our customer-facing team, you'll be responsible for delivering an outstanding shopping experience that meets and exceeds our customers' expectations.
About the Role:
- Serve customers efficiently and effectively, providing tailored solutions to their shopping needs.
- Monitor and deliver on sales targets, priorities, and promotions, ensuring maximum revenue growth.
- Proactively engage with customers to understand their requirements, making recommendations and delivering remarkable service throughout their visit.
- Build expert product knowledge to sell and recommend our products and services.
- Utilize digital tools and communication channels to enhance the customer experience.
Key Skills and Qualities:
- High levels of customer service and a passion for delivering exceptional experiences.
- A commitment to delivering excellent work with attention to detail.
- The ability to adapt to changing situations and prioritize tasks effectively.
- Strong communication skills and the ability to build positive relationships.
- A good level of digital capability and familiarity with our systems.
About Marks & Spencer:
Marks & Spencer is a leading retailer committed to excellence in every aspect of our business. We value diversity, equality, and inclusion, and we strive to create a workplace culture that is welcoming, supportive, and inclusive for all colleagues. If you share our values and are passionate about delivering exceptional customer service, we'd love to hear from you
Salary and Benefits:
We offer a competitive salary of £12-15 per hour, depending on experience. Additionally, you'll enjoy a range of benefits, including access to discounted M&S merchandise, employee discounts, and a generous holiday allowance.
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