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Commercial Director

2 months ago

Cornwall, United Kingdom Corserv Full time
Commercial Manager Job Description

As a Commercial Manager at Corserv, you will play a key role in driving the commercial performance of our airport operations. You will be responsible for providing commercial leadership to the F&B and Retail teams, managing concessionaires, and identifying new revenue opportunities.

Key Responsibilities:
  • Provide commercial leadership to the F&B and Retail teams to ensure maximum productivity, cost management, and revenue performance.
  • Manage all onsite commercial concessionaires, including Car Hire, Taxis, and Airport advertising, from a revenue and operational performance perspective.
  • Develop and lead the operating model for the future development of Retail and F&B across the site.
  • Ensure all net revenue per passenger targets are met and exceeded where possible.
  • Develop commercial products and services for passengers that deliver maximum net revenue per passenger, promote regional products and suppliers, and enhance the passenger experience.
  • Ensure effective and professional systems and processes are introduced and adhered to across all commercial operations.
  • Collaborate closely with Marketing to drive revenue performance across all areas and collaborate on e-commerce and other sales solutions as appropriate.
  • Collaborate with the Business Intelligence Analyst to understand the data and use it to drive revenue performance and identify and develop new business opportunities.
  • Build and maintain strong relationships across multiple businesses and demonstrate strong contract management skills to extract maximum value from suppliers.
Requirements:
  • Proven success in profitable management of relevant commercial business.
  • Team management and leadership experience.
  • Basic understanding of retail and F&B practices and processes.
  • Strong financial and commercial acumen and experience of revenue and margin management.
  • NVQ or equivalent in relevant skill set to the role.
What's on Offer:

Working with us, you will have an employee benefits package that includes a pension scheme with employer contribution, employee discount scheme, and wellbeing events. You will also have a competitive salary and opportunities for career growth and development.