Retail Performance Specialist

1 month ago


London, Greater London, United Kingdom Canada Goose Full time

At Canada Goose, we're seeking a Retail Performance Specialist to join our team. As a key member of our retail team, you'll be responsible for driving sales growth and delivering exceptional customer experiences.

About the Brand

CANADA GOOSE IS A LUXURY PERFORMANCE LIFESTYLE BRAND THAT EMBODIES CANADIAN WARMTH. Our brand represents the best of Canadian heritage and innovation, combining high-quality materials and craftsmanship with cutting-edge design.

Job Description

This is an exciting opportunity to work with a global brand that's passionate about building and sustaining an inclusive and equitable working environment. As a Retail Performance Specialist, you'll be responsible for:

  • Driving sales growth through expert product knowledge and excellent customer service
  • Attending and participating in all store meetings and events
  • Contributing to a positive and productive store environment
  • Assisting in driving Net Promoter Score and other selling metrics
Requirements

To be successful in this role, you'll need:

  • A minimum of 1-2 years of retail experience, preferably in a customer-focused environment
  • The ability to stand for long periods and work retail hours, including evenings, weekends, and holidays
  • Excellent time management, organization, and multi-tasking skills
  • Good understanding of store operations and driving sales performance
  • Ability to work efficiently in a fast-paced team-oriented environment
  • Excellent communication and interpersonal skills

Estimated salary: $45,000 - $55,000 per year, based on location and experience.



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