Operations Coordinator Expert

2 weeks ago


Limavady, United Kingdom Connected Health Full time
About the Role

We are seeking a skilled Operations Coordinator to join our team at Connected Health. As an Operations Coordinator, you will play a critical role in supporting the Area Manager and Service Manager to achieve the company's objectives and maintain the high level of quality in the service provided to our clients.

The successful candidate will be responsible for sourcing and implementing new packages, working closely with brokerages and Care Managers within the Local Authorities to establish strong relationships, and creating accurate staff rotas to ensure continuity of care.

Additionally, you will be responsible for compiling reports for invoicing, payroll, and management, setting up new clients on our IT system, and maintaining all client activity on the system.

You will also be expected to be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services.

In this role, you will have the opportunity to work in a fast-paced environment and make a significant contribution to the success of our team.

Job Responsibilities
  • Sourcing and implementing new packages
  • Working closely with brokerages and Care Managers within the Local Authorities
  • Creating accurate staff rotas to ensure continuity of care
  • Compiling reports for invoicing, payroll, and management
  • Setting up new clients on our IT system
  • Maintaining all client activity on the system
Requirements
  • Dedication and commitment
  • Good communication skills
  • Sound understanding of good care principles
  • Ability to cope under pressure
  • Calm and patient
  • Ability to deal with change or emergencies
  • Ability to display empathy and understanding
  • Flexible and reliable
  • Good administrative skills
  • Ability to work at a fast pace
What We Offer
  • A competitive annual salary (£24,000 - £28,000)
  • A £100 sign-on bonus
  • A £200 refer-a-friend scheme


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