Hotel Team Member

5 days ago


City Of London, United Kingdom Moxy London Stratford Full time

Moxy London Stratford is looking for a skilled Hotel Team Member to join our team. As a valued member of our hotel staff, you will play a crucial role in ensuring that every guest has an unforgettable experience at our vibrant and stylish hotel.

Main Responsibilities:
  • Delivering exceptional customer service and building strong relationships with guests
  • Managing hotel room inventory and conducting smooth check-ins and check-outs
  • Operating Food & Beverage outlets with a focus on delivering a memorable dining experience
  • Accurately handling all bills and payments
  • Maintaining high standards of cleanliness and organization in back-of-house areas
  • Adhering to strict food safety, licensing, and health and safety policies
  • Supporting colleagues and following direction from Crew Leaders
  • Promoting the Moxy brand and Marriott Bonvoy loyalty program

We are seeking someone with a positive attitude, excellent communication skills, and a passion for delivering outstanding service. Previous experience within the service industry is essential, and knowledge of hotel systems such as Opera and/or Micros would be beneficial.

What We Offer:
  • A competitive salary: £24,000 per annum
  • A Health Cash Plan to support your wellbeing
  • Discounted room rates for yourself and friends/family at Marriott hotels worldwide
  • Discounts on Food & Beverages at Marriott hotels worldwide
  • An Enhanced Maternity/Paternity/Adoption pay scheme
  • Pension scheme contributions
  • Twenty-eight holidays annually (increasing to thirty-three)
  • Ongoing training and development opportunities
  • Social activities to help you connect with your colleagues

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