Hotel Team Member
5 days ago
Moxy London Stratford is looking for a skilled Hotel Team Member to join our team. As a valued member of our hotel staff, you will play a crucial role in ensuring that every guest has an unforgettable experience at our vibrant and stylish hotel.
Main Responsibilities:- Delivering exceptional customer service and building strong relationships with guests
- Managing hotel room inventory and conducting smooth check-ins and check-outs
- Operating Food & Beverage outlets with a focus on delivering a memorable dining experience
- Accurately handling all bills and payments
- Maintaining high standards of cleanliness and organization in back-of-house areas
- Adhering to strict food safety, licensing, and health and safety policies
- Supporting colleagues and following direction from Crew Leaders
- Promoting the Moxy brand and Marriott Bonvoy loyalty program
We are seeking someone with a positive attitude, excellent communication skills, and a passion for delivering outstanding service. Previous experience within the service industry is essential, and knowledge of hotel systems such as Opera and/or Micros would be beneficial.
What We Offer:- A competitive salary: £24,000 per annum
- A Health Cash Plan to support your wellbeing
- Discounted room rates for yourself and friends/family at Marriott hotels worldwide
- Discounts on Food & Beverages at Marriott hotels worldwide
- An Enhanced Maternity/Paternity/Adoption pay scheme
- Pension scheme contributions
- Twenty-eight holidays annually (increasing to thirty-three)
- Ongoing training and development opportunities
- Social activities to help you connect with your colleagues
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