Claims Specialist
2 weeks ago
About The Role
DAS UK Group is seeking a skilled Claims Handler to support our claims department in Bedwas, Caerphilly. As a key member of our team, you will utilize your excellent customer service skills to manage a diverse range of claims, ensuring a seamless experience for our customers. We offer a comprehensive benefits package, flexible working arrangements, and opportunities for career development.
Key Responsibilities
- Provide exceptional customer service to policyholders, solicitors, and business partners.
- Manage claims from initial contact to resolution, ensuring empathy and compassion throughout the process.
- Develop in-depth knowledge of DAS products and policies to assess and identify claims effectively.
- Collaborate with internal stakeholders to provide clear, concise information and support.
About You
We are looking for a dedicated and customer-focused individual who is passionate about delivering outstanding results. If you have a strong understanding of customer service principles, excellent communication skills, and a willingness to learn, we encourage you to apply. Our team culture is supportive and focused on developing each other's skills and expertise.
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