Claims Specialist
3 weeks ago
About The Role
DAS UK Group is seeking a Claims Specialist to work in our Bedwas, Caerphilly office. Our claims department is at the heart of our market-leading legal expenses insurance provision. We are looking for individuals who have a passion for delivering exceptional customer service.
The Claims Specialist will use their excellent customer service skills to manage a diverse range of claims. The job involves telephone and written communications with our customers and business partners. We offer full training and support along the way, and you will be developed through our careers pathway.
Key Responsibilities:
- Manage a diverse range of claims, with a focus on providing excellent customer service to our customers.
- Oversee the customer experience throughout the claim life-cycle from first point of contact to investigating evidence and making informed decisions on claims outcomes.
- Provide clear, concise and accurate information to our customers, business partners and internal customers.
- Develop knowledge of DAS products and policies to become an expert in assessing and identifying claims.
About You
We are looking for a Claims Specialist who is passionate about delivering exceptional customer service. You will have excellent communication skills and be able to work effectively in a team environment. We offer an excellent and comprehensive benefits package, and our hours are 9-5 Monday to Friday, with no evenings or weekends.
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