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Digital Communications Engineer

2 months ago

Lichfield, Staffordshire, United Kingdom Staffordshire Police Full time

Job Summary

We are seeking a highly skilled Digital Communications Engineer to join our team at Staffordshire Police. As a key member of our Digital, Data and Technology (DDaT) Team, you will play a critical role in transforming and supporting our digital technology needs.

Key Responsibilities

  • Ensure the security, integrity, availability, and performance of our network and communications infrastructure in live operational use.
  • Manage the Force's Airwave infrastructure, including covert and overt end-user Airwave devices, Integrated Communications Control System (ICCS), Airwave fleet mapping, and Airwave coverage.
  • Oversee the Force's data network infrastructure, including Local Area Networking, Wide Area Networking, and Wireless Networking.
  • Manage the Force's voice and video infrastructure, including Voice Over IP (VOIP) and Video Conferencing technology.
  • Provide secure Force connectivity to the internet and other networks (e.g. PSN).
  • Support the transition of new/changed infrastructure from development and test environments into live usage.
  • Provide expert network and communication infrastructure knowledge to force projects and change initiatives as required.

Essential Qualifications

  • Postgraduate IT/Communication systems degree or equivalent.
  • Voice/communications related industry qualification, such as Call handling, Call recording, Call analytics, SIP telephony, ICCS support, and Radio system support.
  • Eligible for security clearance.

Essential Skills

  • Ability to manage workloads and set priorities.
  • Leading project delivery, adhering to standards and BAU responsibilities.
  • Voice & network configuration and troubleshooting.
  • Understanding of networking/firewall technologies, principles, and topologies.
  • Experience and knowledge of ITIL processes.
  • Knowledge of platform compliance and security.
  • Ability to liaise with stakeholders and external suppliers.

Benefits of Working for Staffordshire Police

  • Flexible working arrangements.
  • Pension Scheme - one of the best pension schemes in the country with guaranteed pension payable.
  • Annual Leave Entitlement - starting at 26 days plus bank holidays.
  • Fostering friendly policy.
  • Family friendly policies - maternity, paternity, parental leave, adoption.
  • Occupational Health.
  • On-site Gyms.
  • Staff associations.
  • Reward and Recognition.
  • Blue light Card.
  • Staff restaurant at HQ.
  • Free parking.