Insurance Claims Resolver

2 weeks ago


Dorking, Surrey, United Kingdom Unum Full time

About the Role

We are seeking a skilled Insurance Claims Resolver to join our team at Unum UK. As a Claims Handler, you will play a critical role in managing and investigating claims to support our customers and develop strong relationships.

Key Responsibilities

  • Proactively manage and investigate claims to support our customers and develop strong relationships.
  • Be proactive, curious, and a confident communicator.
  • Have excellent telephone manner and be able to communicate effectively with senior executives, C-suite, and HR directors.
  • Manage a portfolio and work in a varied and fast-paced environment.
  • Be an analytical and investigative thinker, spotting patterns and anomalies.
  • Work autonomously, as well as collaboratively in a team.
  • Use IT internal systems on a day-to-day basis, including reporting.

What We Offer

  • Full training to help you succeed in your role.
  • Generous bonus scheme.
  • Pension scheme.
  • Life, medical, and income insurance.
  • Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical 2nd opinion.
  • 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays).
  • Salary sacrifice electric car scheme with free on-site electric chargers.

Why Unum?

We've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.


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