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Product Ambassador

1 month ago

London, Greater London, United Kingdom Arc'teryx Full time
About the Role

Product Ambassador: You will be the face of Arc'teryx on the retail floor, providing a world-class brand experience to our guests.

Key Responsibilities:

  • Deliver exceptional customer service through sharing technical product knowledge and supporting with problem-solving
  • Build a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Champion Arc'teryx as a brand ambassador both in-store and in the community
  • Support in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Maintain an open, collaborative relationship with your team and store leadership
  • Support with and participate in various store tasks as assigned by the leadership team

Requirements:

  • Passionate about delivering exceptional customer service
  • Self-motivated and enjoy problem-solving
  • Highly flexible and adaptable when faced with ambiguity
  • Effective balance of autonomy and collaboration
  • Inspire breakthrough thinking and continuous improvement