Retail Ambassador

1 month ago


London, Greater London, United Kingdom Selfridges Full time
About the Position

We are looking for a Retail Ambassador to join our team at Selfridges. As a Retail Ambassador, you will be responsible for creating memorable customer experiences by building rapport, sharing product knowledge, and catering to customer needs.

Main Responsibilities
  • You will conduct sales, refunds, and exchanges, helping customers find suitable alternatives or offering our online services as needed.
  • Maintaining the highest retail standards is crucial, which involves selling, replenishing stock, and organizing displays.
  • Embracing customer feedback is essential for continually raising service, sales, and retail standards in your area.
  • You will manage and oversee stock in your department, from unpacking deliveries to completing audits and maintaining the stock room.
  • Flexibility is key in this role, as you may work in different departments while maintaining service excellence.
  • Staying ahead of the latest trends by expanding your knowledge of products and competitors is vital.
  • Following health, safety, and security procedures, actively preventing stock loss, is also important.
What We Offer

As a Retail Ambassador, you will have opportunities to develop excellent product knowledge by following trends and participating in supplier training. Our competitive salary range is between £24,500 - £31,000 per year, depending on experience.



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