Service Advisor

1 month ago


Metropolitan Borough of Solihull, United Kingdom Auto Skills UK Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Meet and greet service customers, identifying their service requirements and providing solutions.
  • Take service department bookings and update customers on technical issues.
  • Deal with customer complaints and resolve issues in a professional manner.
  • Seize opportunities to upsell products and services.
Requirements:
  • Previous experience as a Service Advisor.
  • Knowledge of Kerridge or similar DMS systems.
  • Ability to thrive in a busy service department.
  • Full clean UK driving license.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.


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