Apprenticeship Performance Lead

4 weeks ago


Tunbridge Wells, Kent, United Kingdom National Skills Agency Full time
Job Title: Apprenticeship Performance Lead - Kent and Sussex Area

Join National Skills Agency as an Apprenticeship Performance Lead and take on a challenging role that requires strong leadership and operational management skills. As a key member of our team, you will be responsible for ensuring the success of our Early Years and Teaching Assistant Apprenticeship programmes.

Key Responsibilities:

  1. Performance management of team, ensuring contractual targets and objectives are met in terms of timely success rates, non-starters, referrals, and progressions.
  2. Direct responsibility for the recruitment, management, and support of a team of Apprenticeship Tutors (cross sector).
  3. To lead a team of Apprenticeship Tutors, setting monthly KPIs to ensure the timely completion of all elements of the Apprenticeship programme, including functional skills and additional learning support.
  4. Responsible for the continual staff training to ensure consistency of processes and practices to meet funding, regulatory, and inspectorate requirements.
  5. To undertake monthly one-to-ones to appraise and coach ATs and feed into their personal development plans and the Quality Improvement Plan.
  6. To support the development of the ATs, both new and existing, ensuring they follow funding guidelines as set by the ESFA and up-to-date inspectorate requirements.
  7. Address underperformance and implement corrective methods.
  8. Supporting business growth; working alongside the sales department to maximise new business sales and learner recruitment.
  9. Work closely with other Performance Managers, Sales, Compliance, Finance, and Administration Teams to ensure a cohesive approach to the learner experience from application to completion.
  10. Support the Team as required to ensure the smooth running of apprenticeships.
  11. Conduct regular observations of teaching and learning in the field.
  12. Monitor the delivery of functional skills (supporting the Apprenticeship Tutors) for learners to be able to continuously develop their English and maths skills and/or to achieve the level required by the programmes and carry out all monitoring and claiming activities.
  13. Be responsible for the programme performance against key performance indicators (KPIs).

Requirements:

  1. Proven experience of driving quality learning, including working to and achieving learner start and completion targets.
  2. Excellent knowledge and experience of Apprenticeships and funding streams.
  3. Proven experience of working within a similar Operations/Performance Manager role with recent experience of managing a team of Assessors delivering on the New Standards.
  4. Hold solid, occupational experience within an educational/training environment in either early years or teaching.

Benefits:

  1. 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
  2. We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
  3. From day 1, free life insurance covering up to x4 your salary.
  4. You will both add money into your pension pot after 3 months.
  5. Get 25% off online learning resources for year 1 to GCSE with EdPlace.
  6. Choose what flexible benefits you want after you've passed probation, this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars, and give as you earn.


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